• Collaboration – we only recruit experienced, determined individuals who can work with clients and colleagues to deliver the best results.
  • Technology – we use the latest tech to keep costs down and provide rapid, well-informed services to clients.
  • Transparency – we believe there should be no surprises in client invoices – we’re upfront and flexible about our fees.
  • Human-to-human communication – we’re more than just a B2B law firm; we believe in human-to-human communication. This means our dynamic team are friendly, approachable and won’t confuse you with unnecessary or complicated jargon.
How we work

Tailored Service

We don’t believe in a mechanical approach to client care. Every client is given a tailored service based on individual needs. We carry out an initial assessment of documents and information and advise prospects on achieving a desired outcome, timescales and different legal strategies.

Flexible Costs

Clients often worry about the cost of legal services. Rather than applying a fixed hourly rate or flat fee, we consider the scale and scope of work and agree a transparent charging structure with you, always seeking to recover costs from the other party as far as possible.

Long-term Solutions

It’s best to go into legal action with all the facts, so we are upfront in telling you if we think your claim is unlikely to succeed. Our in-house commercial knowledge means we can also help you to find solutions that will future-proof your business against problems happening again.

View our services

Meet The Team

Jon Tullock Commercial Director
Jo Tullock Managing Director
Victoria Rofe Director
Julie Hind Director
Simon Hocking Associate Director
Vishal Mahay Head of Commercial Litigation
Charlotte Arnold Debt Recovery Paralegal
Zoe Sant Debt Recovery Paralegal
Charlotte Lowe Debt Recovery Paralegal
Emma McGowan Chartered Legal Executive
Andrew Wilson Client Manager
Zahida Shah Commercial Litigation Paralegal
Balkirit Poonia Commercial Litigation Paralegal
Brian Averill Senior Associate
Shaun Lowry Commercial & Contracts Solicitor
Raj Ahmed Chartered Legal Executive
Sandra Deakin Business Support Manager
Matthew Skelding Finance Manager
Courtney Smith Legal Cashier
Emma Martin Office Assistant

Jon Tullock

Jon has been working in law firms for more than 20 years, specialising in debt recovery, litigation and insolvency.

Before joining Silverback Law, Jon worked as Team Manager at Ward Hadaway (top 50 law firm) in Newcastle and Associate and Manager at Shulmans (top 200 law firm) in Leeds.

Jon is a keen Rugby Union fan as well as a follower of Newcastle United FC. To unwind, Jon loves nothing better than a glass or two of his favourite wine, Amarone.

Contact Jon:
DDI: 01527 507370
M: 07939397164
E: jon.tullock@silverbacklaw.co.uk

Jo Tullock

After qualifying as a solicitor in 2007, Jo worked in corporate finance in a fully serviced global firm, gaining experience in a wide range of corporate transactions.

Jo has advised on matters including public and private company investments, M&A, buyouts, shareholder agreements and business restructuring.

Jo works closely with the in-house litigation team in advising on corporate matters such as shareholder disputes.

As well as being Managing Director of Silverback Law, Jo has also held the positions of Compliance Officer for Legal Practice (COLP) and for Finance and Administration (COFA) since March 2015.

In her spare time, Jo is very active and enjoys open water swimming and often takes part in events across the country to raise money for charity.

Contact Jo:
DDI: 01527 507375
M: 07967197389
E: jo.tullock@silverbacklaw.co.uk

Victoria Rofe

With over 18 years’ experience of debt recovery and litigation, Victoria is commercially minded, with a key focus on strategy, process improvements and team efficiency.

Victoria has taken leadership roles within law firms for more than eight years, building up strengths in operations, client management and compliance. She is a qualified practitioner in project management methodology Prince2, enabling her to apply a systematic and thorough approach.

In her spare time, Victoria loves to keep fit through running and Pilates as well as celebrating her Italian heritage by whipping up traditional Italian dishes in the kitchen.

Contact Victoria:
M: 07519 119487
E: victoria.rofe@silverbacklaw.co.uk

Julie Hind

With over 18 years’ litigation experience, Julie is a highly experienced Chartered Legal Executive specialising in Debt Recovery, Insolvency and Landlord and Tenant recovery.

She has worked with clients from an array of sectors including construction companies, insolvency practitioners, accountants, recruitment consultants, property management agents, credit hire companies and residential landlords. With such a wide project portfolio under her belt, Julie has assisted clients in all areas of recovery together with complex and disputed cases.

Julie is a keen reader and loves long walks in the Lake District with her family. She also acts as a Vice Chair of Governors at her children’s school.

Contact Julie:
M: 07885 457 397
E: julie.hind@silverbacklaw.co.uk

Simon Hocking

Simon provides timely, targeted and strategic advice to businesses, including FTSE-100 companies, PLCs and national charities.

Specialising in all aspects of commercial litigation and alternative dispute resolution, Simon is experienced in high-value, complex claims and high-profile disputes with reputational implications. He is also regularly instructed in respect of insolvency disputes, including contested bankruptcy and winding-up petitions.

As a higher-court advocate, Simon has also appeared in both the County and High Court and has had a real impact in shaping the law with a number of reported decisions.

Alongside his litigation work, Simon regularly reviews Terms and Conditions in a wide variety of commercial agreements and has drafted standard terms for businesses ranging from SMEs to household name companies. He has particular experience advising on and drafting corporate and personal guarantees.

Outside of work, Simon is a keen runner and has has recently set a new world record for fastest half marathon carrying a pack of 100lbs!

Contact Simon:
DDI: 01527 507374
M: 07885 457 398
E: simon.hocking@silverbacklaw.co.uk

Vishal Mahay

Vishal is the Head of the Commercial Litigation Team and has more than 15 years’ experience in civil and commercial litigation, both contentious and non-contentious.

Vishal has dealt with all aspects of civil litigation from insurance claims to construction, property damage, debt claims and breaches of contract. He specialises in all aspects of settlement negotiations from mediation to alternative dispute resolution. Vishal is experienced in complex high-value multi-track claims from pre-litigation all the way to trial.

Vishal qualified as a solicitor in 2010 after studying law at Bournemouth University and The University of Law. He completed a training contract with leading law firm Irwin Mitchell, before later moving to International law firm DAC Beachcroft dealing with complex litigation and advising market leading insurer clients.

Away from the office, Vishal has a keen interest in cricket and football. He attends live fixtures where possible. He also has a passion for growing his own fruit and vegetables.

Contact Vishal:

DDI: 01527 388086

M: 07376 472046

E: vishal.mahay@silverbacklaw.co.uk 




Charlotte Arnold

Charlotte is a Paralegal within the debt recovery team with over three years’ practice under her belt and is currently studying towards her Chartered Legal Executive qualification. Charlotte’s experience of pre-legal and legal work include managing cases within a diverse range of sectors, such as utilities, supply and hire of goods and veterinary companies.

In her free time Charlotte enjoys travelling to different countries and sampling a wide range of cuisines.

Contact Charlotte:
DDI: 01527 507377
E: charlotte.arnold@silverbacklaw.co.uk

Zoe Sant

Zoe has over 3 years’ experience in debt recovery and is well versed at dealing with all aspects of the process, from preparing tailored letters and court documents, negotiating with debtors, to recommending the best course of action for the client.

She has always had a passion for Law having achieved an A* in the subject at A Level! She is still studying hard alongside her busy role and is flying through her CILEX qualifications, ready to embark on the final level required before becoming a fully qualified Chartered Legal Executive.

Zoe enjoys foreign holidays, especially to hotter climates. She is also a fan of martial arts and is our ‘black belt from the Black Country’ having gained this impressive status in karate!

Contact Zoe:

E: zoe.sant@silverbacklaw.co.uk

Charlotte Lowe

Charlotte has 13 years’ debt recovery experience, having held management positions at Cabot Credit Management. She has achieved the Credit Services Association Diploma to qualify in debt collection alongside numerous NVQ’s in customer service, leadership and management.

Charlotte graduated with honours from the LLB at Staffordshire University in September 2019, and was the Worcestershire Law Society prize winner of 2019.

Outside of work she enjoy spending time with her son and walking her dogs.

Contact Charlotte: 

E: charlotte.lowe@silverbacklaw.co.uk

Emma McGowan

Emma is a qualified Chartered Legal Executive with over 18 years of experience in litigation specific to debt recovery and insolvency matters. 

She can provide a full litigation service, which includes the issue of insolvency, county court and enforcement actions as well as dealing with disputed debts and contested actions.

Emma has worked for a wide range of clients over the years some of which include national and international companies and in sectors such as construction, credit hire, property, utilities, local authorities and finance. 

She also has specialist experience in assisting local authorities in the recovery of council tax, business rates and other sundry debts, and assisting Insolvency Practitioners with the collection of large book debts and other insolvency related recoveries. 

Outside of work Emma enjoys spending time with her young family, dining out and socialising with friends. She also likes to keep active in any remaining spare time by going the gym and running.

Contact Emma:
M: 07719 532861
E: emma.mcgowan@silverbacklaw.co.uk


Andrew Wilson

Andrew is a debt recovery specialist with 30 years’ experience gained at several national law firms including Addleshaw Goddard, Eversheds and recently 9 years at Shulmans LLP.

He acts for a wide variety of clients from sole traders to large nationwide clients. He is often praised for his straightforward approach and advice, and is accustomed to sending letters before action through to issuing claims and enforcement including winding up proceedings.

Andy is chairman of his local cricket club and runs the u18s team and enjoys nothing more than a pint while watching his sons play. 

Contact Andrew:

M:07940 031682

E: andrew.wilson@silverbacklaw.co.uk


Zahid Shah – Commercial Litigation Paralegal

Zahida joined the firm in 2019, and has embraced every challenge and opportunity that has come her way. She is an integral member of our Commercial Litigation Team, supporting our senior Lawyers on complex, high value matters.

Zahida’s professional and friendly approach has been honed from a successful career in retail spanning seventeen years. During this time, she graduated with a 2:1 degree with Honours from the University of Warwick and went on to complete the Legal Practice Course at BBP Birmingham, being awarded a Distinction overall.

Taking the leap, Zahida moved from the retail sector to work for the Solicitors Regulation Authority as a Customer Service Advisor whilst also volunteering for Citizens Advice at their offices in Redditch and Bromsgrove, where she specialised in Universal Credit. 

In her spare time she enjoys baking and cake making, particularly novelty cakes! Zahida also loves to keep fit with walking, running and Pilates.

Her aspirations are to qualify as a solicitor with higher rights of audience specialising in Commercial Litigation.

Contact Zahida: 

E: zahida.shah@silverbacklaw.co.uk

Balkirit Poonia 

Bal has recently joined the firm to support the growing Commercial Litigation team. She graduated with a 2:1 in Law from the University of Nottingham and aspires to qualify as a Solicitor.

Bal enjoys frequenting the gym and travelling with friends.

Contact Bal: 

E: Balkirit.poonia@silverbacklaw.co.uk

Brian Averill 

Qualified in 1994, Brian has over 26 years’ experience in General Civil and Commercial litigation. He is also an experienced practitioner in family matters.

Brian worked for 15 years for niche developer firm Wood Glaister (now part of Shakespeare Martineau) with the next 7 years in general practice with Cox & Hodgetts based in Evesham.

He has been involved in Mortgage fraud work and professional negligence claims for and number of high street lenders, recovering several million pounds for the client

Brian has acted for nationwide land acquisition company and several other developer clients.

He is currently dealing in a series of related matters involving the dissolution of several partnerships and winding up of 8 related companies for a client with net assets of £50 million.

Brian plays golf and is a keen cyclist. He is also an avid supporter of Aston Villa F.C, through thick and thin!

Contact Brian:

T:0844 9672700 

E: brian.averill@silverbacklaw.co.uk

Shaun Lowry

Shaun qualified as a solicitor in 1999 and brings with him a wealth of experience in the drafting and negotiation of commercial and construction contracts. His clients have included FTSE listed companies, PLCs, high street banks and also national retail, restaurant and leisure chains, hotels, commercial and residential developers, contractors and sub-contractors.
Shaun also acts for clients with regard to all forms of dispute resolution in the construction and commercial sectors, including mediation, adjudication, arbitration and litigation. Shaun has been engaged in matters where sums in dispute have ranged from several thousand pounds to many millions of pounds in value.
Shaun is a former member of the Panel of Examiners of the Chartered institute of Arbitrators and an accredited mediator with the ADR Group. He has also led and delivered construction law and other seminars worldwide. He is a visiting academic in construction law at Robert Gordon University, Aberdeen, where he is developing a Masters’ module in construction adjudication.
He has reviewed publications as an expert for Oxford University Press, Taylor & Francis, Routledge and Wiley-Blackwell and has also reviewed papers for publication on behalf of the International Journal of Law in the Built Environment, Journal of Proceedings of the Institution of Civil Engineers and the Chartered Institute of Building World Building Congresses.
In his spare time, Shaun enjoys watching most sports and has been known to attend Leeds United football matches as a season ticket holder! He is also a keen guitarist and loves all kinds of music, attending local music gigs and music festivals across the country.

Contact Shaun

M: 07979 593212
E: shaun.lowry@silverbacklaw.co.uk

Raj Ahmed

Raj is a Chartered Legal Executive with over 5 years of litigation experience gained at large, national law firms.

She manages a high volume case load of contentious matters across a variety of sectors. She has represented Commercial clients and Public Sector clients and specialises in commercial litigation.

She also possesses experience in fraud and general non-contentious commercial matters.

Raj has secured excellent outcomes on a number of trials and application hearings and has also been successful in securing costs orders for her Clients.

In her spare time, Raj enjoys spending time with her friends, dining out, and having plenty of time with her new kitten!

Contact Raj:

M: 07394 564448



Sandra Deakin

Sandra is an experienced Business Support / Office Manager and ensures the smooth running of the office on a day-to-day basis.  She is impeccably organised, motivated and enthusiastic with a strong desire to achieve results.

During her spare time she enjoys keeping fit at the gym and travelling to different countries.  She also has a love for dancing and singing, having previously run her own dance school for a number of years!

Contact Sandra:

DDI: 01527 507379

M:07940 031812


Matthew Skelding

Matthew is the Manager of the Finance team, overseeing all aspects of this critical function within the firm.

He joined Silverback in September 2019, bringing with him 10 years accounting experience (7 years legal) and is currently studying towards the Institute of Legal Finance Management qualification.

In his free time Matthew enjoys travelling, football and playing badminton.

Contact Matthew:
DDI: 01527 507383

M: 07931 415567
E: matthew.skelding@silverbacklaw.co.uk

Courtney Smith 

Courtney is a legal cashier within the firm’s finance department. She joined the business in 2019 and brings with her over 2 years accounting experience.

Prior to joining Silverback, she was studying for her AAT and is currently working towards her Business Management qualification, alongside her busy role.

In her free time, Courtney enjoys travelling to different countries and playing video games.

Contact Courtney: 

E: courtney.smith@silverbacklaw.co.uk

Emma Martin

Emma has always had a passion for Law and enjoyed studying this subject at A Level.

It was her work experience in the Family Law department at Harrison Clark Rickerbys that really sparked her interest and she became sure that this was the career path for her. Emma now aspires to become a Chartered Legal Executive.

Emma has gained meaningful experience in the professional services sector having worked as an Assistant Auditor for a national auditing firm, which involved daily face to face meetings with clients, handling sensitive and complex data.

In her spare time, Emma enjoys going to the gym, drawing and baking.

Contact Emma: 

E: emma.martin@silverbacklaw.co.uk


We want our employees to feel valued, supported and engaged. Our inclusive, open culture encourages collaboration, so lawyers can extend their expertise into new areas.

Silverback welcomes ambitious people who share our vision of success and growth based on excellence. We believe in giving everyone in the team a voice and an influence over business direction.

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